Terms & Conditions

Terms & Conditions

 

Introduction

 

We ensure that the information on the Website is accurate and complete.

 

The copyright and all other intellectual property rights in and to the Website and/or any and/or all of the material on the Website (the "IP") are owned by or licensed to Stylex Direct Limited. Any copying, downloading or other unauthorised use of any and/or all of the material on the Website and/or any and/or all unauthorised use of any and/or all of the IP is forbidden.

 

Any complaints or queries should be directed to Customer Service using one of the methods below:

 

By post:

 

Kemp House

160, City Road,

London

EC1V 2NX

 

By telephone:

 

By email:

 

1) Conditions of Sale

 

These terms and conditions ("Conditions") apply to the sale to you of any of the goods listed on the Website ("Goods").

Please ensure that you read these Conditions carefully before you order any Goods from the Website.

You should understand that by ordering any Goods through the Website you are agreeing to be bound by these Conditions.

We may update or amend these Conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities. Any updates or amendments will be posted on the Website.

 

2) Orders

 

All orders are treated as placed and received in the United Kingdom. We do not accept orders from outside the United Kingdom.

By placing an order through the Website, you warrant that you are legally capable of entering into binding contracts, you are resident in, and accessing the Website from, the UK; you are at least 18 years old and are acting in the capacity of a consumer.

 

When making a purchase you will be asked to provide your name, billing address, delivery address, telephone number and credit or debit card details. You will be required to choose a username and password on completion of registration. You are responsible for keeping this information safe and should not disclose this information to anyone else. If you feel your password has been compromised, you must alter it immediately. We will not pass on your personal information or credit/debit card details to any third party.

 

Your order constitutes an offer to us to purchase the Goods. When an order is placed you will be sent an e-mail to confirm your order has been received by us. This e-mail does not guarantee we can dispatch your order as it has yet to be processed, we will carry out validation checks, including your credit and debit card details.

We may cancel or amend your order at any time as a result of security checks or insufficient stock levels, price discrepancy etc. Should any problems occur with your order an e-mail will be sent to you.

 

3) Product Availability & Descriptions

 

The availability and specification of the Goods are subject to change without notice, although we will try and give you notice wherever possible.

All descriptions, drawings and specifications on the Website are published for illustration purposes only and are not binding on us.

 

4) Price

 

The price of any Goods will be as quoted on the Website, except in cases of obvious error. Where applicable the prices quoted on the Website are inclusive of VAT at the standard rate and exclusive of delivery charges.

 

The Website contains a large number of Goods and it is always possible that, despite our best efforts, some of the Goods listed on the Website may be incorrectly priced. We will normally verify prices as part of our confirmation procedure so that, where any item's correct price is less than our stated price, we will charge the lower amount when dispatching the relevant Goods to you.

 

5) Payment

 

Payment may be made by any credit, debit or payment card acceptable to us or by Paypal, and such payment will be encrypted to ensure secure electronic transmission of data. We will not charge your credit or debit card until we dispatch your order.

We recommend that you do not communicate your payment card details to anyone, including us, by e-mail. We cannot be responsible for any losses you may incur in transmitting information.

 

6) Risk and Title

 

Ownership of the Goods shall not pass to you until we have received in full all monies owed by you to us under this Contract and any other contract with us.

 

All risk of loss of or damage to the Goods shall pass to you upon delivery.

 

7) Liability

 

All descriptions, drawings and specifications on the Website are published for illustration purposes only. We have made every effort to reproduce colours on the Website as accurately as possible but exact colour matches are not possible.

If you are not satisfied with the colour of the Goods you have ordered you may return them to us. Read the return policy carefully.

 

We warrant to you that any Goods purchased from us through the Website are of satisfactory quality and reasonably fit for all the purposes for which goods of such kind are commonly supplied.

 

You must follow any written advice (instructions or product manuals) provided with the Goods to ensure their safe use. We cannot accept liability for damage to Goods which is caused by your failure to follow this advice.

 

We will not be liable to you if we are prevented or delayed from complying with our obligations under these Conditions by anything you (or anyone acting on your behalf) do or fail to do or due to events which are beyond our reasonable control.

 

Nothing in these Conditions limits our liability for personal injury or death caused by our negligence or for fraud.

 

We will not be liable to you for any delay in delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.

 

We will not be liable (including liability for negligence) for the acts or omissions of telecommunications service providers or for failures of, or faults in their networks and equipment.

 

8) Communications & Notices

 

Applicable laws require that some of the information or communications we send to you should be in writing. When using the Website, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on the Website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This does not affect your statutory rights.

 

9) General Terms

 

These Conditions and any policy expressly referred to in them represents the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or agreement between us whether oral or in writing.

No relaxation or delay by us in exercising any right or remedy under these Conditions shall operate as a waiver or shall affect or ability to subsequently exercise that right or remedy unless any waiver is agreed by us in writing.

If any of these Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, the remaining Conditions and provisions will continue to be valid to the fullest extent permitted by law.

 

Only you and we are entitled to enforce these Conditions. No third party shall be entitled to enforce any of these Conditions, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

We may terminate the Contract at any time and/or claim damages for breach of contract if we suspect that you have made a fraudulent misstatement to us, whether orally or in writing, prior to or after entering into the Contract.

 

Contracts for the purchase of Goods through the Website will be governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the exclusive jurisdiction of the English courts.

 

10) Unsubscribe

 

If you wish to unsubscribe from e-mail marketing communications that we send you, you can easily do this by clicking on the unsubscribe link at the bottom of any e-mail newsletter we have sent to you.